TITLE : Customer Service Representative

DESCRIPTION : 1. Receive documents from the citizens, prepare and process apllication. 2. Enter data of citizen application in the system. 3. Guide the citizens in any query related to application processing. 4. Provide information to the citizens regarding application process of any service. 5. To act professionally when dealing with the citizens. 5. Responsible of the day to day tasks assigned by Manager Facilitation Centre 3. Compile day end report against the visitor forward to concerned department for further processing. 4. Requires ability to navigate a computerized data entry system or other relevant applications.