TITLE : Lab Assistants

DESCRIPTION : Operation of the computers and the network, supervision of lab equipment and facilities, keeping records of equipment and lab supplies, and maintaining the security of the lab. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides support for the dispatch system and hardware problems and remains involved in the resolution process Assists in the scheduling of students, trainers and technical support personnel for the purpose of maintaining computer lab operations. Be present, visible, and available to students requiring technical assistance. Responsible for the cleanliness of the lab to ensure safety and proper working conditions for the lab users and proper maintenance of the computers. Prepare the computer lab schedule, provide backup of software and perform equipment repairs or arrange for repairs to be completed.